Retail & Consumer Goods

Elevating Luxury Service with Agentforce

Building a Unified Service Ecosystem at Global Scale with Salesforce and NeuraFlash

How a Global Performance Brand is seeing 35% deflection with Agentforce

quip Builds Delightful Customer Service and Increases Deflection with Agentforce Service Agent

Salesforce Contact Center with Amazon Connect 101

Hibbett is Scoring Big with Salesforce AI

Technical Deep Dive: Leading Household Appliance Brand Achieves 79% Successful Answer Rate with GenAI Bot - Here’s How

Revolutionizing Arbonne’s Contact Center in 90 Days Leads to 25% Increase in Cost Savings

A Seamless Solution: Transforming Black Friday and finding Year-Round Opportunities

Unveiling the Future of Retail: 4 Holiday Shopping Predictions for 2023

NeuraFlash & Reebok: the Power of True Partnership for Customer Success

Major Audio Brand Retailer builds a foundation for growth with Salesforce and NeuraFlash

NeuraFlash partners with Macy's to expand the capabilities of its marketplace platform

Luxury Retailer Uses Amazon Lex to Significantly Reduce After Call Work by 4 Minutes

Global Retail Powerhouse partners with NeuraFlash to Save Three Bots

Luxury Retailer Delivers One-Of-A-Kind Shopping Experiences with Service Cloud Voice, powered by Amazon Connect

Mr. John’s Latest Focus: Perfecting the Customer Experience

Supercharge your Grocery Chain with Slack and Salesforce

Innovative Technologies are Helping Retailers Drive Customer Experience & Loyalty

Service Cloud Voice and Voice Bots are Transforming retail brands

Tune in for our June & July Webinar Series!