What We Do - Services

Onward Managed Services & Support

We are a Salesforce Ridge Level Managed Service Partner that provides post-implementation enhancements and strategic recommendations.

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It’s not just about now. It’s about what’s next.

A project implementation is just the beginning of your journey. As business needs continue to change, our team of experts can help you make enhancements and strategize a roadmap to continue delivering a solution that works for you.

Transformation that drives real business outcomes

Flexible partnership

Flexible Partnership Structure allows for changing priorities, based on your team’s needs. Onward can pivot as business needs evolve.

Dedicated
team

Every managed services project has a dedicated team led by your own onward champion backed by a team of SMEs and industry experts.

Data driven innovation

We are invested in ensuring each workstream, epic, and story are intentional and grounded in outcomes tied to your Success Criteria.

Strategic partnership

A strategic partnership that allows us to build a roadmap together for future innovation and enhancements. It’s not just about the now, it’s about what’s next?

Custom strategies to fit the voyage you’re on today

No matter where you’re at in your journey today, we can help you ensure your solutions are being supported and managed successfully so that you can continue to maximize your ROI.

Net new to Salesforce and transitioning from a previous system?

Technology change may lead to changes in processes, structure, and behavior. Our NeuraFlash team aligns people, process, and technology to help you achieve your desired outcomes.

I’m Ready to Get Started

Building on your exisiting Salesforce platform by adding functionality?

Change is complex. We've been on this journey countless times with our customers and guided them toward their goals.

I’m Ready to Get Started

Looking to better integrate, capture customer insights, and automate processes?

Look beyond today by better understanding what is possible and how we can achieve this together! No matter where you are in your journey to a better technology, our change management team can help tailor a roadmap for you.

I’m Ready to Get Started

Let us help you maximize your solution

So you can be one step closer to your end-state.

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When you continually invest in your solution, you maximize its impact.

A program designed to enable your long term success by maintaining and enhancing your solution throughout the evolving business landscape. NeuraFlash Onward provides flexibility with the right team at the right time to maximize the impact your solution.

Our Packages

Industry experts. Transformation experts. Technology experts.

At NeuraFlash, we help you navigate your future to ensure the continued success of your solutions.

Jeni Nguyen, Sr. Consultant

Jhad Katerji l Solutions Engineer

Your voyage starts now.

Using our experience across thousands of clients, our Managed Services team can help you to look at the big picture, build alignment, identify quick wins and develop an outcomes focused roadmap that will drive results.

Multi-Cloud

Have a complex environment that needs maintaining?

Platform configuration, development, customization, and integrations

Insights, recommendations, and services from embedded NeuraFlash SMEs

Training and enablement for enhancements

Service Cloud Voice

What happens when Salesforce and Amazon go down?

Platform configuration, development, and customization

Insights, recommendations, and services from embedded NeuraFlash SMEs

Strategic roadmapping, sprint planning, and backlog creation/grooming

Proxy Support team

Digital Engagement

Expert opinions & best practices for long-term success

Development and configuration

Proximate Trend Analysis and Outcome/KPI/ROI Reporting

Integrated NeuraFlash Chatbot Insights package

Reporting, Dashboards, Analytics

Your Custom Solution

Propel your success onward.

We recognize that every business has unique technology stacks that have already been built. At NeuraFlash we are here to support your continued success no matter you tech stack.

Your voyage starts now.

Multi-Cloud

Have a complex environment that needs maintaining?

Platform configuration, development, customization, and integrations

Insights, recommendations, and services from embedded NeuraFlash SMEs

Training and enablement for enhancements

Service Cloud Voice

What happens when Salesforce and Amazon go down?

Platform configuration, development, and customization

Insights, recommendations, and services from embedded NeuraFlash SMEs

Strategic roadmapping, sprint planning, and backlog creation/grooming

Proxy Support team

Digital Engagement

Expert opinions & best practices for long-term success

Development and configuration

Proximate Trend Analysis and Outcome/KPI/ROI Reporting

Integrated NeuraFlash Chatbot Insights package

Reporting, Dashboards, Analytics

Your Custom Solution

Propel your success onward.

We recognize that every business has unique technology stacks that have already been built. At NeuraFlash we are here to support your continued success no matter you tech stack.