High Tech
Delivering outcomes that ensure maximum value
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As a first mover in AI, Iron Mountain is already seeing returns like a 20% reduction in AHT.
Iron Mountain's automation journey started with Service Cloud Voice and has evolved through Data Cloud, Einstein AI, and Agentforce. Their ongoing digital transformation drives efficiency and enhances customer satisfaction. Discover their story!
Transitioning from Zendesk to Service Cloud fuels growth for Diligent while increasing CSAT by 10%
“When you are in disparate systems, it is really hard to get metrics that are the same and equal across the enterprise so we were really starting from a position of weakness” - Director, Diligent Corporation.
AI for your industry
High Tech Edition
Agentforce
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AWS & AI
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AI & Data
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How We Transform High Tech Businesses
Connect & Personalize Communication
Automate Processes & Save Agent Time
Handle call center fluctuations with ease & efficiency
Leverage AI for strategic decision making & analytics
Looking for more?
We understand what you’re going through.
Why should high tech companies use a Systems Integrator (SI) for Salesforce or AWS implementations?
Implementing platforms like Salesforce or AWS isn’t just about deploying technology—it’s about creating solutions that align with your business goals. At NeuraFlash, our certified experts bridge the gap between technical implementation and industry best practices, offering specialized knowledge in high tech to ensure your project is a success.
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Have you attempted an implementation on your own?
Many self-implemented solutions fall short of their full potential. Our rescue programs are specifically designed to optimize underperforming systems or address gaps, helping you maximize efficiency, improve operations, and see measurable ROI.
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How do you make sure that the technology will stick?
Change management! At NeuraFlash our dedicated Change Management team is ready to help. Not only are they technology experts, but they are also people experts and are here to help your organization find success.
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What happens once my business goes live?
Managing any Salesforce or AWS solution is important. We know that technology solutions are long-term changes and don’t stop once implementation ends. Our Onward Managed Services team is here to support your long-term road map as your business continues to grow!
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I don’t know where to start. How do I get started building my Salesforce or AWS solution?
No worries—that’s what we are here for! Adopting new technology can be tough, but our experts make it easy. We’ll assess your business processes, pinpoint the best starting points, and partner with you to optimize your solution while truly understanding your needs.
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