Who We Serve - Industries

High Tech

We help High Tech businesses embrace and automate their operational & service-based challenges with the best technology in the world.
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Data +
AI +
CRM
5 min
Decrease in AHT
Service
28%
Reduction in Sales Outstanding
Sales
30%
Deflection Rate
Service

HighTech expertise,
with the outcomes to prove it.

We help High Tech teams connect their systems, streamline communications and give agents the tools they need to provide consistent, best-in-class service.
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Customers
we LOVE.
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Iron Mountain
As a first mover in AI, Iron Mountain is already seeing returns like a 20% reduction in AHT.

Iron Mountain's automation journey started with Service Cloud Voice and has evolved through Data Cloud, Einstein AI, and Agentforce. Their ongoing digital transformation drives efficiency and enhances customer satisfaction. Discover their story!

Diligent
Transitioning from Zendesk to Service Cloud fuels growth for Diligent while increasing CSAT by 10%

“When you are in disparate systems, it is really hard to get metrics that are the same and equal across the enterprise so we were really starting from a position of weakness” - Director,  Diligent Corporation.

Transformation that drives real business outcomes

AI built for High Tech

Salesforce Agentforce

The Salesforce Agentforce Platform is designed to host autonomous agents specialized in tasks for your industry.

Discover high-impact use cases and unlock new opportunities for your business with Salesforce Agentforce today.
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AI for AWS

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Get Started
Take a look at our most relevant offerings to learn how we can help jump start your organizational changes!
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We understand what you’re going through.

Set up your high tech organization for success now & in the future

Why should tech companies Use a Systems Integrator (SI) for Salesforce or AWS Implementations? 

Implementing platforms like Salesforce or AWS isn’t just about deploying technology—it’s about creating solutions that align with your business goals. At NeuraFlash, our certified experts bridge the gap between technical implementation and industry best practices, offering specialized knowledge in tech companies to ensure your project is a success.

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Have you attempted an implementation on your own? 

Many self-implemented solutions fall short of their full potential. Our rescue programs are specifically designed to optimize underperforming systems or address gaps, helping you maximize efficiency, improve operations, and see measurable ROI.

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How do you make sure that the technology will stick? 

Change management! At NeuraFlash our dedicated Change Management team is ready to help. Not only are they technology experts, but they are also people experts and are here to help your organization find success.

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What happens once my business goes live? 

Managing any Salesforce or AWS solution is important. We know that technology solutions are long-term changes and don’t stop once implementation ends. Our Onward Managed Services team is here to support your long-term road map as your business continues to grow!

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I don’t know where to start. How do I get started building my Salesforce or AWS solution? 

No worries—that’s what we are here for! Adopting new technology can be tough, but our experts make it easy. We’ll assess your business processes, pinpoint the best starting points, and partner with you to optimize your solution while truly understanding your needs.

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Read about it!
Ready to transform your processes?
Reach Out Today!
AI & GPT NeuraFlash