What We Do - NeuraFlash Products

Agentic Contact Center Suite

Set up Contact Center and Agentforce projects to be easier to scale & more successful long-term. See increased visibility and ongoing optimization of and for human and AI agents – driving a higher ROI and scalable value by including AI features seamlessly into any Contact Center.

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Delivering outcomes that ensure maximum value

40%

Reduction in Time per QA Review

75+

Hours Saved per week for QA Leads

100%

of Knowledge base automatically scored for AI consumption

A leader in AI for
20+ Years

180+ Agentforce Projects

A custom suite of AI tools to
help advance delivery

Only Salesforce Partner with a
dedicated UX/UI design team

Why Agentic Contact Center Suite?

This suite of 20+ features fills existing gaps and are prepackaged for convenience, bringing companies greater Agentic value

Greater operational efficiencies

Comprehensive performance and operational analytics

Quickly make changes needed for day-to-day operations

NeuraFlash Agentic Contact Center Suite (ACCS) at a Glance

Seamlessly include Agentic features in any Contact Center via 3 prebuilt AI Agents built to easily scale with your business and create greater efficiencies and ROI.

Contact Center Ops Agent & Analytics

AI Contact Center Ops Agent to increase operational efficiency and provide ready-to-go analytics.

Quality Management Agent

Rapid setup of a headless quality agent using automated assessments.

Knowledge Optimization Agent

A comprehensive suite and headless agent to enable analytics and updates specifically designed to improve knowledge management.

NeuraFlash Founders - Pioneers of AI

"Our track record speaks for itself. From pioneering IVR technology to implementing cutting-edge AI solutions, NeuraFlash has a history of successful migrations and satisfied customers”