Tune in for our June & July Webinar Series!
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NeuraFlash is kicking off June with the launch of our “Getting Back to Work” Webinar Series
At NeuraFlash, we're here to support you in any way we can! We're all in this together and ready to help you get your organization back to work. We have teamed up with our partners, customers and experts to bring great learning opportunities to help roadmap your path to reopening & reigniting demand with Salesforce!
Check out our webinars down below:
June 18th
The Change in Retail & Increased Demand for Virtual Service: Power Virtual and In-Store Experiences with Salesforce.
The in-store shopping experience as we know it is being disrupted by the increasing demands of a virtual world (not to mention the worldwide crisis of COVID-19). We were already headed in this direction even in light of the current situation! As we all return to normal life, these trends are not going away. On this webinar you’ll learn how you can power virtual and in-store shopping experiences between your associates & customers, bridging the gap in an ever increasing online and highly personalized world. Register Now!
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June 24th & 26th
The Role of Chatbots in Healthcare: Empower Your Agents with the Einstein Bot
Learn more about how you can capitalize on your current Salesforce investment? Chatbots are on the front lines with your agents across all healthcare use cases. On this Live webinar, Salesforce & NeuraFlash's Bot Experts will cover how chatbots play a key role in your business’s digital transformation and how they will continue to make an impact in organizations during and following the current crisis. Register Now!
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June 25th
Einstein Virtual Agents - How to rapidly deploy an Omni Channel Bot
That vast majority of Financial Services customers are trying to find ways to quickly deploy new solutions to help deflect the mass influx of calls and cases hitting their contact centers. Join Salesforce and NeuraFlash as we walk through how you can deploy an Einstein Virtual Agent to assist in inquiries across Chat, SMS, and other channels to help answer common questions your customers are asking. Register Now!
July 21st
Unifying the Agent Experience: True Omni Channel with Service Cloud Voice
In our ever changing world, the shift to go digital has never been more important! Having a system that encompasses all your digital needs in ONE platform and allows your agents to handle calls directly from home has become necessary in our current environment. Service Cloud Voice will allow you to “modernize” your contact center by embedding your phone service directly into your Service Cloud Console. This will allow you to improve your agents efficiencies by decreasing the swivel chair approach and also allow you to have a 360 view into your customers.
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July 23rd
Five Quick Wins on Leveraging Data to get back to work: Improve visibility in your Contact Center with Einstein Analytics
In our changing environment, it's never been more important to understand how your organization is running. Einstein Analytics can help you understand and optimize whatever Salesforce solution you have! Join this webinar to learn 5 quick wins and how you can get started today.
We hope to see you there!
Need help now? Reach out contactus@neuraflash.com and one our sales rep will reach out to you.
Check out a couple of our past Webinar Replays down below:
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Increase Revenue and Visibility with Field Service Lightning: From Clipboards and Spreadsheets to Digital Transformation.
NeuraFlash's Jason Kitchen and Nicole Tompkins will be speaking with Customer Joseph Taylor from Spirit Services as he walks through their Salesforce Field Service Lightning Journey. The webinar will cover the challenges, lessons learned, change management and best practices around implementing Field Service Lightning.
The New Virtual Contact Center
Ready or not brands of all sizes are having to adapt to a remote and digital world. So, what does the future of the contact center, help desks, or customer care organizations look like? How can we leverage technology, to better prepare us for a virtual and remote word tomorrow?
The Role of Chatbots in Times of Transformation
Learn from NeuraFlash Chatbot and Salesforce Einstein Bot Experts about how sales chatbots will play a key role in a businesses digital transformation. You’ll answer questions like: What are Chatbots? What Roles do they play? How can they help businesses? And How to easily start your Bot journey today.
