NeuraFlash Powers 50+ Agentforce Pilots, Helping Customers Automate 85% of Conversations
March 3, 2025 - NeuraFlash, a leading AI and Agentforce Partner for Salesforce, has surpassed 50 Agentforce implementations, marking a significant milestone in our growth and leadership within the Salesforce Agentforce ecosystem. To help customers get the most out of their investment, we are excited to launch the NeuraFlash Agentic Optimization Club, an exclusive initiative designed to optimize the performance and ROI of their Agentforce implementations.
“Our first 50 Agentforce implementations have delivered significant results, with customers automating up to 85% of their conversations,” said Tom Hebner, VP of Agentforce at NeuraFlash. “This technology is truly transformative, and with the launch of the Agentic Optimization Club, we’re dedicated to helping our customers maintain peak performance and maximize the long-term benefits of their investment in Agentforce.”
A Legacy of Innovation
Since deploying the first-ever Salesforce Einstein Bot in 2016, NeuraFlash has been at the forefront of AI-driven innovation. From pioneering advancements in Service Cloud Voice and Amazon Connect AI to becoming a key player in the Agentforce ecosystem, we’ve earned a reputation for delivering the tools and expertise that power transformative service automation.
As an exclusive partner for the initial wave of Salesforce Agentforce Pilots, we’ve led the charge in revolutionizing service experiences with agentic systems. Our work with clients like Vivint, a major smart home security provider, has driven remarkable operational efficiencies.
Introducing the Agentic Optimization Club
We’re excited to introduce the Agentic Optimization Club to help you achieve sustained success with Agentforce. Offering three membership levels, the club provides personalized resources to keep your Salesforce Agents performing at their best. Whether you’re looking for expert guidance, performance tracking, or advanced optimization techniques, we’re committed to helping you maximize your ROI and fully unlock the potential of your investment. Some membership levels include our product, Agentforce Essentials, which enhances the Agentforce platform by enhancing both the user interface (UI) and user experience (UX). With features like image cards, videos, product carousels, tables, and forms, it creates a more seamless and engaging experience for end-users.
As the only Systems Integrator (SI) with a dedicated Conversational Experience Design (CXD) team, we ensure your agents are intuitive, responsive, and perfectly aligned with your brand’s objectives.
“We’re passionate about driving business results through the latest technologies, and Agentforce Essentials helps our customers understand and optimize how their Agentforce solutions are performing today and allows us to help them optimize their agents going forward.” - Patrick Beyries, Head of Production and Innovation at NeuraFlash.
Driving ROI & Business Outcomes
At NeuraFlash, we focus on delivering fast and guaranteed business outcomes. Our unique approach, with quick project kickoffs, efficient go-live dates, and detailed Statements of Works (SOW), ensure you see results quickly while minimizing risks. Whether you're using Agentforce Service Agent, Agentforce for Field Service, Agentforce SDR Agent, Agentforce Sales Coach, or Agentforce with MuleSoft, we’re committed to helping you unlock the full potential of Agentforce.
Are You Agentforce-Ready?
Reach out today to learn more about NeuraFlash’s Agentforce offerings or to schedule a custom demo tailored to your needs.
About NeuraFlash
NeuraFlash is a leading AI consulting and ISV partner to Salesforce and AWS, helping businesses like yours reimagine personalized service and sales experiences at scale. Specializing in intelligent business automation, we drive real-time ROI across industries, empowering your teams and uncovering new revenue streams.
