NeuraFlash is on Track to Exceed 50 Agentforce Customers Before the End of the Year
December 12, 2024 - NeuraFlash, a leading AI and Agentforce Partner for Salesforce, has rapidly emerged as a trailblazer in the Agentforce ecosystem, recently recognized as the leading implementation partner for Agentforce in Salesforce's Press Release.
Selected as an exclusive partner in the first wave of Salesforce Agentforce Pilots, NeuraFlash has led the way in transforming service experiences with agentic systems from the beginning. Just weeks after the product’s official release, they have continued to uphold their reputation as a leading Agentforce expert by guiding 30 Agentforce customers to realize strong business outcomes, and forecasting over 50 customers before the end of the year.
This remarkable achievement underscores NeuraFlash's unparalleled expertise and innovative approach to customer service solutions. NeuraFlash has worked with customers such as Vivint, a major smart home security provider, to effectively utilize Agentforce to automate tasks including troubleshooting, product suggestions, and lead collection.
Pioneering Technological Innovation
The company’s track record of success has reigned true since its entrance into the Salesforce ecosystem as they implemented the first-ever Salesforce Einstein Bot in 2016 (now with 350+ customers!). Then with the announcement of Service Cloud Voice, NeuraFlash developed enterprise class AI interfaces, becoming a leader in Amazon Connect and the voice space. NeuraFlash has continued to be at the forefront of key innovations, and has now solidified their reputation as a trusted strategic partner for Agentforce.
“It’s been quite a journey since 2016 when NeuraFlash launched as the AI partner for Salesforce and deployed the first-ever Salesforce Einstein Bot! We are incredibly lucky to be positioned at the forefront of GenAI with our partners Salesforce and Amazon Web Services,” said Brett Chisholm, CEO & Founder NeuraFlash. “It’s an honor to help our customers achieve greater customer experiences and amazing business outcomes by taking advantage of this incredible opportunity with agentic systems.”
Delivering Unparalleled User Experiences
NeuraFlash stands out as the only Systems Integrator (SI) with a dedicated Conversational Experience Design (CXD) team. Incorporating Conversational Design is crucial for creating natural, user-friendly interactions that build trust and drive greater ROI. By ensuring that Agentforce bots are intuitive, responsive, and aligned with a brand’s goals, NeuraFlash can help businesses enhance the user experience, making conversations not just functional, but an effective driver of customer engagement.
This expertise, paired with their unique set of products built specifically for the Agentforce Platform, Agentforce Essentials, helps create an unparalleled user experience. Agentforce Essentials enhances the Agentforce platform by improving both the user interface (UI) and user experience (UX) with integrated elements like image cards, videos, product carousels, tables, and forms - creating a more seamless and engaging experience for end-users.
Guaranteeing ROI & Business Outcomes
Since NeuraFlash has unmatched expertise, and unique skills, they are able to provide guaranteed business outcomes with Agentforce and unlock AI-driven efficiencies in record time. They provide their customers with fast project kickoffs and go-live dates, along with successful implementations backed by detailed Statements of Works (SOW). This approach minimizes risks for customers and ensures that they achieve the business outcomes that matter most to them.
With unique offerings across the Agentforce product suite including Agentforce Service Agent, Agentforce for Field Service, Agentforce SDR Agent, Agentforce Sales Coach, and Agentforce with MuleSoft - NeuraFlash is helping customers seamlessly transition to agentic-powered experiences.
Are you Agentforce-ready? NeuraFlash can help you see real business outcomes fast. Reach out here to learn more about NeuraFlash’s Agentforce offerings, or inquire about a custom demo.
About NeuraFlash
NeuraFlash is a leading AI consulting and ISV partner to Salesforce and AWS, dedicated to helping businesses reimagine personalized service and sales experiences that scale, empower teams, and uncover new revenue streams. With a focus on intelligent business automation, NeuraFlash drives real-time ROI across various industries.
