Mission to Dreamforce | Contact Center

🚀 Lumi is loving this cross-country voyage, en route to Dreamforce in San Francisco! With a brand new credit card, Lumi reaches Dallas and heads directly to a barbecue restaurant... only to encounter an issue with processing the card payment! Observe how a modern contact center harnesses the power of Service Cloud to assist Lumi in resolving the situation.

Explore the impact of an AI-powered and automated virtual contact center!🌟