What We Do - Salesforce Solutions

Einstein AI

From the Agentforce product suite to Einstein for Service and beyond, we are the top experts in AI and automation for Salesforce. Unlock powerful, tailored AI solutions that drive efficiency and cost savings across your entire organization.

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Unlock the Power of Generative AI on the World's #1 CRM.

GenAI has arrived, and it's more accessible than ever! Unlock unparalleled efficiency and discover limitless possibilities for your business with Salesforce's Einstein AI!

NeuraFlash History

200+

Einstein AI Bot Implementations

Premier partner for Salesforce's NEW Agentforce Platform

Real AI Outcomes

20%

Immediate Cost Reduction

40%

Increase in Case Deflection Rates

26%

Decrease in Customer Wait Times

30%

Increase in After Hour Lead Conversions

Leading with AI

We were selected as the exclusive Salesforce partner to partake in the first 4 Einstein Service Agent Pilot Programs!

Industry Expertise

High Tech, Retail, Manufacturing, Banking, Business Services & more!

Invest in the future of work with AI solutions.

Salesforce AI provides reliable, flexible AI integrated into the Einstein 1 Platform. Leverage AI with your customer data to create tailored, predictive, and generative experiences that meet your business needs securely. Infuse conversational AI into any workflow, user, department, or industry with Einstein.

The future of work is CRM + AI + Data + Trust.

Agentforce Platform

Turn the concept of an autonomous agent into a reality with Einstein Service Agent and more!
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Einstein Copilot

Empower every employee to do more with Einstein Copilot, your conversational AI for CRM!
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Data Cloud

Data Cloud harnesses all your data for your customers, seamlessly integrated into the Einstein 1 Platform.
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Customers we LOVE.

Iron Mountain

As a first mover in AI, Iron Mountain is already seeing returns like a 20% reduction in AHT.

Iron Mountain's automation journey started with Service Cloud Voice and has evolved through Data Cloud, Einstein AI, and Agentforce. Their ongoing digital transformation drives efficiency and enhances customer satisfaction. Discover their story!

Pearson

Pearson Education Continues to Revolutionize Customer Service with Einstein AI!

Pearson and NeuraFlash's bot journey began in 2019 and has not slowed down. With continued dedication to innovation and exceptional customer service, Pearson has explored Salesforce AI from the start, recognizing the undeniable value it continues to bring their business.

"Unlocking the power of Service AI is a gateway to unparalleled efficiency in case management. It is paving the way for streamlined solutions that redefine excellence in service."

Tim Butler
Iron Mountain

FAQs

Your most asked questions - answered.

What is Agentforce's Einstein Service Agent?

Einstein Service Agent is the new autonomous AI agent that is designed to improve the functionality of chatbots by resolving a greater range of tasks autonomously, while seamlessly handing off issues to human agents when required to ensure the best outcomes.

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Can AI Agents be used for more than just service?

Yes! AI Agents can boost sales by offering product recommendations and more. They can integrate with existing bots or enhance your sales team's effectiveness through internal use cases.

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Why do I need an implementation partner for the Agentforce products?

AI Agents will be an essential tool for any business. While they’re user-friendly, creating a truly great experience requires specialized skills. NeuraFlash's UX/UI and conversational designers bring the expertise needed to make your AI Agent highly effective. We also ensure it stays current with the latest advances in Einstein AI, so it’s always ahead of the curve.

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Ready to get started on your bot solution?

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