[Press Release] NeuraFlash Goes Platinum

NeuraFlash Achieves the Prestigious Platinum status with Salesforce less than one year after earning Gold. 

Accelerated Growth for AI-Powered Experiences Leveraging Salesforce & Einstein

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For Immediate Release - Burlington, MA September 24, 2020 – NeuraFlash, a leading AI and Salesforce Service Cloud and Field Service partner, announced that it has achieved the prestigious Platinum Solution Provider status within the Salesforce partner program. This elevates NeuraFlash into the top level of strategic partners and was accomplished in less than four years.

Obtaining a Platinum status is no small feat as the criteria for achieving this level is high and demanding. Not only does a partner have to achieve a certain score for the number of successful projects completed, but it also has to get to a certain number of certified consultants on their team with experience in both development and implementation work. 

For NeuraFlash to achieve such a status, it took a great deal of collaboration and dedication from its employees through extensive Salesforce learning and delivery of a unique set of services to their customers helping them get the most out of their Salesforce.com investment.

CEO, T. Brett Chisholm, “I could not be any more proud of the company and my fellow teammates in achieving this incredible milestone. It’s a true testament to having so many incredibly talented people focused on strong business outcomes and high customer satisfaction. 

We are also very thankful for our awesome customers and tremendous partner in Salesforce.com.  We have no intention of slowing down as we are set on becoming the top AI & Salesforce partner for Sales and Service in the entire ecosystem!”

NeuraFlash started its Salesforce journey four years ago and the unique positioning and expertise they have are inevitably what helped them on the climb to Platinum. 

Describing this further CTO, Dennis Thomas, says, “We are blessed to continue our growth within the Salesforce partner ecosystem even in today’s climate.  Now more than ever our clients need to stay nimble.  The Salesforce platform allows our clients to provide the best experiences for their customers, and NeuraFlash is using our AI & technology advantage to continue to realize these visions.”

The NeuraFlash Salesforce profile includes: 

A 9.96 Customer Satisfaction Score

• 90+ 5-star Salesforce AppExchange Reviews
• Extensive Experience across Chatbots, Digital Channels, Service Cloud Voice Salesforce Service Cloud, Salesforce Field Service Lightning, and Salesforce Einstein 
• Over a decade of experience creating AI solutions for enterprise brands 

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Jim Hunt, NeuraFlash COO, said "Reaching Platinum Partner status with Salesforce only one year after reaching Gold is something our entire team is proud of. It's a fantastic achievement. But what excites me even more than reaching Platinum, is what we've been able to do to help our customers reach their business objectives in the past year in partnership with Salesforce, and the growth and development of our incredible team. We measure our success in these areas more than any other."

NeuraFlash is excited to continue with its diligent commitment to the Salesforce platform to provide and implement innovative, scalable, and valuable Salesforce and AI solutions to meet any customer’s needs.

About NeuraFlash:

NeuraFlash is a leading AI and Platinum Consulting / ISV Partner of Salesforce obsessed with helping our customers transform their businesses with Salesforce. Our expertise spans across the Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, Mulesoft, and Einstein Analytics. We specialize in building ai powered experiences that transform and optimize the employee and customer journey. We help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.