Dreamforce 2024: NeuraFlash Leads the Way as Top Agentforce and Data Cloud Partner
At last year’s Dreamforce, we glimpsed the future of CRM + Data + AI. Now, that vision is sharper than ever, with Autonomous Agents taking center stage as the key connectors for businesses.
Here are some of the most exciting updates from Dreamforce 2024:
#1 Agentforce has officially arrived— and we are already seeing results!
Agentforce was the highlight of Dreamforce, with our customer Iron Mountain sharing their future plans on stage. From new industry-specific applications to the unveiling of its powerful engine, Atlas, Agentforce has made a significant leap forward. As a leading Salesforce partner, we are proud to be piloting the first Agentforce implementations. Autonomous agents are transforming the landscape, and Salesforce is at the forefront with the Agentforce platform, making AI both effective and accessible to businesses and the people behind them.
#2 Data Cloud is Getting Major Upgrades
Data Cloud is broadening its capabilities, now incorporating unstructured data with native support for audio and visual formats, unlocking a wealth of new insights. Even better, its enhanced processing speed allows for faster and more in-depth data analysis. These upgrades solidify Data Cloud’s role as a key pillar in Salesforce’s AI revolution.
#3 Meet Atlas, the Engine Behind Agentforce
Atlas powers Agentforce by autonomously executing tasks, adapting plans in real-time, and learning alongside your business as it evolves. With reinforcement learning, it continuously evolves and enhances its performance with every action, becoming smarter and more efficient.
From the launch of the Agentforce Partner Network to the introduction of Atlas, AI was the clear star of the show. However, the most impactful announcements centered around Data Cloud, which is a crucial element of Salesforce’s AI transformation.
NeuraFlash Leads the Charge at Dreamforce
We didn’t just attend Dreamforce—we led the way on stage!
Our very own Gina Chechak teamed up with Luke Pennings from Weber Grills to showcase how Weber has partnered with NeuraFlash, Salesforce, and MuleSoft to elevate customer service. By streamlining orders, services, and even warranties, Weber is delivering exceptional customer experiences. What’s next for them? Einstein Copilot is set to revolutionize their operations even further!
Gina and Luke weren’t the only ones representing NeuraFlash on stage. Jessica Aceto and Jhad Katerji joined James Torres from Bose to share how they migrated their digital channels to Salesforce’s Messaging In App & Web (MIAW) platform—in just two months! And like Weber, Bose is gearing up for the next wave of innovation with Salesforce AI, ready to take their business to the next level.
The excitement didn’t stop there. NeuraFlash’s CIO, Kartik Viswanadha, and Tommy Shek, Head of MuleSoft Alliances at Salesforce, demonstrated how we are transforming customer tech landscapes by integrating MuleSoft and Salesforce solutions, proving that the future of tech is now.
Dreamforce 2024 was an incredible success, and Agentforce was the star of the show. At NeuraFlash, we’re not just excited—we’re leading the charge. Ready to see what Agentforce can do for your business? Learn about our pilot program and how you can get started here.
