Bolt: Your Fastest Path to AI-Powered Contact Centers on AWS
Legacy contact centers holding you back? Meet Bolt – the AI agent powered by NeuraFlash that transforms Amazon Connect into an intelligent, automated customer experience platform.
How Bolt Works:
Seamless Customer Journey:
Complex multi-task interactions handled in one conversation
- Customer calls or chats
- Amazon Connect routes to Lex for intent capture
- Bedrock powers intelligent responses through custom agents
Real-World Example: Customers can order products AND cancel services in a single interaction – Bolt handles it all seamlessly with intelligent AI responses.
Built on AWS Excellence:
Intelligent AI Integration:
- Amazon Bedrock for foundation models
- Amazon Lex for conversational AI
- Amazon Q for business intelligence
- Unified experience across AWS platforms
Multi-Tasking & Smart:
- Handle complex, multi-intent conversations
- Scalable architecture grows with your business
- Intelligent routing to the right AWS services
- Seamless customer experiences
Bolt Admin Portal – Build Agents in Minutes:
Zero-Code Deployment:
- Upload PDFs for instant knowledge integration
- Connect knowledge bases with ease
- API integration without coding
- Deploy agents in minutes, not months
100% AWS-Powered:
- Call flow management
- AI engine operations
- Document search and storage
- Complete end-to-end AWS architecture
Why Bolt Matters:
For Customers:
- Faster, smarter service experiences
- Natural conversational AI
- Complex requests handled effortlessly
For AWS Teams:
- Accelerated time to value
- Drives service consumption growth
- Transforms POCs into full-scale solutions
- Clear path to increased ARR
The NeuraFlash Difference: Bolt bridges Amazon Connect and Bedrock, combining cutting-edge AWS products with expert implementation to deliver complete AI agent experiences. We make complex AWS AI platforms accessible and actionable.
Perfect For:
- Organizations migrating from legacy contact centers
- AWS teams selling GenAI solutions
- Contact centers wanting rapid AI deployment
- Businesses seeking scalable automation
From POC to Production – Fast:
Stop spending months on custom development. Bolt is your pre-built, AWS-native solution for intelligent contact center automation.
Ready to Build Smarter Agents Faster? See how Bolt can transform your contact center with the power of AWS AI.
NeuraFlash – Accelerating AI adoption with Bolt for Amazon Connect
