What We Do - Services

Analytics & Insights

We partner with companies to help them showcase the impact of their solutions, provide strategic guidance, accelerate innovation and drive platform success.

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At NeuraFlash we take a people-centric approach to maximizing ROI

We aren’t just people and change experts, we are technical experts and AWS & Salesforce experts too, with experience across many sectors and industries.

We ensure that your people are aware, excited, and prepared to succeed with new technology!

Outcomes. What are they?

As your organization makes significant investments in AI, Salesforce or Amazon technology, you’re bound to eventually ask, "What are our results?" Outcomes are the goals we set together to measure the success of the solution your customers are looking for, or simply put, the “WHY” behind it.

What could outcomes look like for your business?

80%

Increase in Deflection Rate

63%

Decrease in avg. monthly phone calls

30%

Decrease in time to onboard

How a Global Performance Brand is seeing 35% deflection with Agentforce

NeuraFlash teams-up with a large sports retailer to elevate their digital service experience with Agentforce

Leading Household Appliance Brand Partners with NeuraFlash to Achieve 79% Successful Answer Rate with GenAI Bot

How Service Cloud Voice and Amazon Connect Are Changing Global Contact Centers

Outcomes across industries & functions

Sales Teams

20%

Reduction in Sales Process Time

Contact Centers

90%

Reduction in cost per contact

Field Operations

30%

Increase in utilization

Manufacturing

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High Tech

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Financial Services

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Business Services

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Communications & Media

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MedTech & Healthcare

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Public Sector

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