What We Do - Industries
Business Services
Our specialized expertise in AI, Salesforce, Amazon Web Services (AWS), Contract Lifecycle Management (CLM) solutions, and more empowers businesses to modernize operations and achieve unmatched efficiency.
Delivering outcomes that ensure maximum value
56%
Deflection Rate
150%
Increase in Average Deal Size
40%
Reduction in Manual Process
Customers
we LOVE.
Liveops
Liveops Leads BPO Evolution with Cutting-Edge Agent Experience Solution
A unified platform combined self-service and community features, delivering personalized content based on user profiles and business phases. Improved UI/UX boosted accessibility, deflection rates, and operational efficiency, while also enhancing service quality and positioning LiveOps as a competitive employer.
Baker Roofing
Setting the Standard: Baker Roofing Company Elevates Service with Salesforce
Baker Roofing Company partnered with NeuraFlash to modernize operations and elevate customer and employee experiences in the roofing industry. With over a century of success rooted in people-first values, the company implemented Salesforce CPQ, Field Service, the Mobile App, and a Custom Photo Capture solution. These tools have digitized documentation, streamlined field workflows, and improved visibility across every roofing job.
AI for your industry
Business Services Edition
Agentforce
Agentforce delivers always-on, AI-powered support for business services, automating routine tasks, resolving client inquiries instantly, and streamlining workflows. From onboarding to contract updates, Agentforce boosts productivity, reduces support costs, and enhances the client experience.
AWS & AI
AWS AI helps automate customer scheduling, optimize job routing, and provide real-time insights, improving efficiency.
AI & Data
Power trusted AI with unified data, connecting insights across your company to deliver smarter, more personalized customer experiences.
How We Transform Business Services Organizations
Unify your platforms & communication channels
Automate & optimize processes, creating more time in your day
Increase visibility, strategic decision making & analytics
Personalize your communication & service, internally & externally
Looking for more?
Employ’s Path to Smarter Self-Service with Salesforce and Agentforce
Kayleigh May
How Agentforce Service Agent Transformed Compassionate Customer Care in Record Time
Kayleigh May
We understand what you’re going through.
Set up your business services organization for success now & in the future
Why should business services companies use a Systems Integrator (SI) for Salesforce or AWS implementations?
Implementing platforms like Salesforce or AWS isn't just about deploying technology—it's about creating solutions that align with your business goals. At NeuraFlash, our certified experts bridge the gap between technical implementation and industry best practices, offering specialized knowledge in business services to ensure your project is a success.
Have you attempted an implementation on your own?
Many self-implemented solutions fall short of their full potential. Our rescue programs are specifically designed to optimize underperforming systems or address gaps, helping you maximize efficiency, improve operations, and see measurable ROI.
How do you make sure that the technology will stick?
Change management! At NeuraFlash our dedicated Change Management team is ready to help. Not only are they technology experts, but they are also people experts and are here to help your organization find success.
What happens once my business goes live?
Managing any Salesforce or AWS solution is important. We know that technology solutions are long-term changes and don't stop once implementation ends. Our Onward Managed Services team is here to support your long-term road map as your business continues to grow!
I don't know where to start. How do I get started building my Salesforce or AWS solution?
No worries—that's what we are here for! Adopting new technology can be tough, but our experts make it easy. We'll assess your business processes, pinpoint the best starting points, and partner with you to optimize your solution while truly understanding your needs.
Contact Us Today!
Schedule a Demo
Discover how AI can best fit into your business