for Business
Services

100+

Agentforce Projects (and Counting!)

100%

Employees are AI Certified

100+

Dedicated Agentforce Resources

4.9/5

CSAT Score

Try Out Voice for Business Services

OUTCOMES WE ARE SEEING

Most contact centers see 70–80% of inbound traffic come through voice at $15 per call, that adds up fast. Agentforce for Voice deflects over 50% of those calls!

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Business Process Guide

Help with business processes, workflow optimization, and service delivery.

Consulting Services Assistant

Coordinate consulting engagements, deliverables, and client communications.

Internal Knowledge Base Assistant

Allow employees to quickly access company policies, procedures, and information by asking questions via voice.

Agentforce Success in Business Services

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Indeed speeds up hiring with Agentforce Service Agent

Ultimately, Agentforce will help Indeed on its way toward the goal of reducing the time it takes for job seekers to get hired by 50%

BUSINESS SERVICES

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Agentforce for Business Services

Lead Management

Automated lead capture from multiple channels prioritizes the prospects most likely to convert and triggers timely follow-ups to maximize sales opportunities.

Frequently Asked Questions

With Agentforce customers can easily check service availability, set up and activate accounts, explore pricing or plans, and resolve issues with self-service fixes.

Payment Processing

Agentforce Service Agent lets businesses streamline payment processing for their customers who can view payment status, update payment methods, and access their full invoice payment history with ease.

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