Einstein Copilot
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Copilot for Sales
Copilot for Service
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FAQs
What is Einstein Copilot?
Einstein Copilot is a customizable AI assistant that appears on a panel in a user's Salesforce interface, accompanying them across different screens to become a valuable companion for your agents and representatives. Users can ask questions in everyday language and get answers based on their CRM data and, if desired, other linked information.
Does Einstein Copilot work with Einstein for Service?
Yes! Einstein Copilot is one part of Einstein for Service and works with other Salesforce solutions as well like: Data Cloud, Service Cloud, Sales Cloud and more!
Why do I need an implementation partner? Isn’t it easy to do myself?
GenerativeAI solutions are great but expert knowledge is always important. Working with a team dedicated to not only knowing generativeAI but business process solutions as a whole and other accompanying technologies ensures that you see results and ROI from your new investment.
Can Einstein Copilot integrate with other solutions?
Yes! Einstein Copilot is built to help sales teams, service teams and more. It integrates with already existing solutions to provide maximum business benefit. Interested in learning more? Ask about our AI for the contact center and AI for sales offerings.