Einstein Copilot is a customizable AI assistant that appears on a panel in a user's Salesforce interface, accompanying them across different screens to become a valuable companion for your agents and representatives. Users can ask questions in everyday language and get answers based on their CRM data and, if desired, other linked information.
Yes! Einstein Copilot is one part of Einstein for Service and works with other Salesforce solutions as well like: Data Cloud, Service Cloud, Sales Cloud and more!
GenerativeAI solutions are great but expert knowledge is always important. Working with a team dedicated to not only knowing generativeAI but business process solutions as a whole and other accompanying technologies ensures that you see results and ROI from your new investment.
Yes! Einstein Copilot is built to help sales teams, service teams and more. It integrates with already existing solutions to provide maximum business benefit. Interested in learning more? Ask about our AI for the contact center and AI for sales offerings.