What We Do - NeuraFlash Products
Agentic Contact Center Suite
Set up Contact Center and Agentforce projects to be easier to scale & more successful long-term. See increased visibility and ongoing optimization of and for human and AI agents – driving a higher ROI and scalable value by including AI features seamlessly into any Contact Center.
Delivering outcomes that ensure maximum value
40%
Reduction in Time per QA Review
75+
Hours Saved per week for QA Leads
100%
of Knowledge base automatically scored for AI consumption
A leader in AI for 25+ Years
180+ Agentforce Projects
A custom suite of AI tools to
help advance delivery
Only Salesforce Partner with a
dedicated UX/UI design team
Why Agentic Contact Center Suite?
This suite of 20+ features fills existing gaps and are prepackaged for convenience, bringing companies greater Agentic value
Greater operational efficiencies
Comprehensive performance and operational analytics
Quickly make changes needed for day-to-day operations
NeuraFlash Agentic Contact Center Suite (ACCS) at a Glance
Seamlessly include Agentic features in any Contact Center via 3 prebuilt AI Agents built to easily scale with your business and create greater efficiencies and ROI.
Contact Center Ops Agent & Analytics
AI Contact Center Ops Agent to increase operational efficiency and provide ready-to-go analytics.
Quality Management Agent
Rapid setup of a headless quality agent using automated assessments.
Knowledge Optimization Agent
A comprehensive suite and headless agent to enable analytics and updates specifically designed to improve knowledge management.
NeuraFlash Founders - Pioneers of AI
"Our track record speaks for itself. From pioneering IVR technology to implementing cutting-edge AI solutions, NeuraFlash has a history of successful migrations and satisfied customers”
NeuraFlash releases Agentic Contact Center Suite
NeuraFlash Team
Salesforce and NeuraFlash AI tools give hours of time back to a globally operating software company
Kayleigh May
Contact Us Today!
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