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Voice Essentials for SFDC Service Cloud Voice

Powered by Amazon Connect

Voice Essentials completes your SCV instance & maximizes efficiency and outcomes.

  • Equip your agents to handle calls with ease with sentiment advisor, ambient knowledge, and network quality gauge.
  • Increase efficiency with visual voicemail, after call work, and both agent and contact center wallboards.
  • Organize your contacts & expand your reach with Voicemail Drop for High Velocity Sales & Mass Provision Users.

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As both a premier Salesforce partner and Amazon Connect Service Delivery Partner, NeuraFlash has delivered 150+ SCV deployments since product launch in July 2020.